Your Privacy Matters

Privacy Policy

Last updated: December 15, 2024

Introduction

At WorkSpan, we take your privacy seriously. This Privacy Policy explains how WorkSpan ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our client management platform and related services.

By using WorkSpan, you consent to the data practices described in this policy. If you do not agree with the data practices described in this Privacy Policy, you should not use our services.

Data Collection

We only collect data necessary to provide and improve our services

Data Protection

Enterprise-grade security measures to protect your information

Your Control

You have full control over your data and privacy settings

Information We Collect

Personal Information

  • Account information (name, email address, password)
  • Profile information (company name, profile picture)
  • Billing information (payment details, billing address)
  • Communication data (emails, support tickets)

Usage Information

  • Log data (IP address, browser type, access times)
  • Device information (operating system, device type)
  • Usage patterns (features used, time spent on platform)
  • Cookies and similar tracking technologies

Client Project Data

  • Project details and descriptions
  • Client information (name, email, company)
  • Feedback and review data
  • Communication history with clients

How We Use Your Information

  • To provide and maintain our services
  • To process your transactions and send related information
  • To send administrative information (updates, security alerts)
  • To personalize your experience and provide content recommendations
  • To analyze usage patterns and improve our services
  • To prevent fraud and enhance security
  • To comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service Providers: Trusted third parties who assist in operating our platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition
  • With Your Consent: When you explicitly authorize sharing

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include: Encryption in transit and at rest, regular security assessments, access controls, and secure data centers.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request limitation of processing
  • Portability: Request transfer of your data
  • Objection: Object to our processing of your data

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Questions About Our Privacy Policy?

We're here to help! If you have any questions about how we handle your data or our privacy practices, please don't hesitate to reach out through our contact form.

Contact Us